Note: Use of the Omega EDI App assumes you already have an account setup within your company. If you ever have questions, feel free to tap the bubble in the bottom right to contact us.
Upon entering the app, you should see a login screen like the one below. The Account field at the bottom is NOT the same as your username, but rather is your company's account with Omega.
For example, if your username is Truck3, and your company's account is bestglass, then you would fill in the login field like so:
If you are logging in with Google (recommended) then when asked for your company account you would enter "bestglass" in this case.
Upon successfully logging in, you'll be taken to the Jobs dashboard which will show the schedule assigned to you that day by your dispatch.
There's no point in going to an appointment if you don't have the right parts. The Parts List lets you know what parts you need for that day, by what time, and the supplier that has them. Click the menu button in the top left to go to the Parts List.
Parts are grouped by supplier so you don't have to worry about coming back unnecessarily. The app automatically populates under the assumption that all parts that have been ordered for your appointment have been delivered, marking the quantity that should be received on the right. This can be changed if some parts didn't show up, or if there are extras, etc.
Once you've entered in the proper number for each part that you're getting from that supplier, go ahead and tap the "Receive Selected Parts" button, and you'll be on your way!
Dates in Red indicate appointments that were scheduled to have started by the current time. Let's assume that you are at the location for the current 10:45 AM appointment (#127) but the customer isn't there yet. We'll want to contact the customer by tapping the menu icon on the right of that appointment.
Tap the phone icon or "Contact Customer" to call the customer (if they've provided their phone number). Let's say we've done that, and the customer has let us know that they're going to be 15 minutes late. We'll want to let Dispatch know this, so after the call we can tap the "Contact Dispatch" option to send a note to them about this appointment.
After making the note, hit "Add" and Dispatch will be alerted to your message. Now the customer has shown up and we're ready to start the job! Click on the appointment (anywhere on the row other than the menu icon) to go into the appointment details.
Press Start Job once you're ready to begin. The next tab will become available once the job is started. Every job requires a VIN, and that you check off all items on the Pre-inspection list. You can use the bar code scanner function to capture the VIN.
NOTE: The Payment tab can be accessed at any time, while other tabs require you to finish the previous step before proceeding.
If you need to mark where the initial damage is, you can tap on the Vehicle Map button which will open a diagram to indicate where it is. You're also able to indicate whether it's a chip, scratch, crack, dent, etc.
You are also able to take and upload pictures for reference in this step. In the Photos section tap the Camera button to take a picture or the Search button to upload a saved picture.
NOTE: If the customer is present, we must have their SIGNATURE that the damage you marked existed beforehand. If they are not present, you must inform them of all damage you found before commencing. Upon hitting the NEXT button between steps, your progress on that job is saved.
On the installation step, you must enter the Glass DOT # used, as well as information on the Adhesive, etc. Temperature and humidity can be retrieved automatically from the internet by pressing the "Get" button.
There are several steps with different options on them; be sure to provide all the information required by your company. On Post-Inspection you may also add any further photos or notes.
The amount due that day will be shown both on the job summary page (which you can get back to at any time by clicking the timer) and the payment page. To create a payment, click the Create Payment button, and it will automatically populate with how much the customer owes that day. (NOTE: Sometimes there will be $0 due. Do NOT create a blank payment in these cases, just get the signature).
If the customer is paying by card, be sure to select the appropriate Payment Method corresponding to your card reader.
After entering the required information and, if necessary, collecting payment, be sure to get the customer's signature.
Be sure to tap the FINISH button in the final step to close out the job, and you're done!