Incorrect Program ID or Program ID Mismatch
This error occurs due to an incorrect Program ID associated with the invoice. This can happen for a few different reasons.
Referral Number Recorded Incorrectly: Confirm the Referral number entered in the job matches the referral number listed in the dispatch. Below is an example of where to check the referral number:
Incorrect Insurance Company Listed on Job: Confirm that the insurance company on the Referral matches the Account that has been input.
Incorrect Program Listed on Omega Account: Confirm the Program ID assigned to the account matches what is listed on the dispatch.
Here are some examples of where the insurance company name and program ID are on the Dispatch, Account Information, and Job below:
(Ex. 1 - Dispatch)
(Ex. 2 - Account Setting in Omega)
(Ex. 3 - Inside Job in Omega)
