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How to Complete your OmegaPay Application

Learn how to complete your OmegaPay application step-by-step — including business verification, tax and bank document uploads, decision-maker verification, and signing your PCI DSS and service agreements for approval.

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Written by Shawn Peterson
Updated this week

💡 In this article, you’ll learn how to:

  • Complete each section of your OmegaPay onboarding application

  • Upload tax and bank verification documents correctly

  • Add and verify decision-makers and sign agreements

For Business Details, click Verified

On the Basic details screen, enter your legal business name exactly as registered with your Secretary of State, then click Continue.

Under Company structure, select your business type and click Continue.

On the Additional business details screen:

  • Confirm whether your business uses a DBA.

  • Verify your Registered business address matches your Omega Company Profile.

Check the box if your Principal place of business is the same as your registered address, then click Continue.

Upload your Tax document by clicking Browse (or dragging your file), then click Continue.

Review your entries on the Summary screen and click Submit.

Click Add under Bank account for payouts.

Choose your verification method:

Instant verification (recommended) — log in with your bank credentials using Plaid,

Manual entry — enter your Account number and Routing number, then click Continue.

Under the Upload a bank document screen, select which document type you would like to and upload as a JPG, JPEG, PNG, or PDF. Click Continue.

Document types include:

Bank Statement

Deposit Slip

Screenshot of online banking environment

A letter from your bank

Check

Requirements for specific document types:

Bank statement

  • Bank account must be in your company's name

  • Includes your full or partial account number

  • Includes the bank logo, bank name, or bank-specific font

  • Dated in the last 12 months

Deposit slip

  • Bank account must be in your company's name

  • Includes your account number

  • Includes the bank logo, bank name, or bank-specific font

Screenshot of online banking environment

  • Bank account must be in your company's name

  • Includes your full or partial account number

  • Includes the bank logo, bank name, or bank-specific font

A letter from your bank

  • Bank account must be in your company's name

  • Includes your full or partial account number

  • Includes the bank logo, bank name, or bank-specific font

  • Dated in the last 12 months

Check

  • Bank account must be in your company's name

  • Includes your account number

  • Includes the bank logo, bank name, or bank-specific font

  • High-resolution image showing the full check with clearly visible security features

Review your information and click Submit.

For Decision-makers you’ll need to provide details for Controlling Persons and Signatories.

Definitions:

  • Controlling Person: Authorized to make major business decisions (may or may not be an owner).

  • Owner: Holds 25% or more ownership through equity or voting rights.

  • Signatory: Authorized to sign official documents (often overlaps with owner or controlling person).

Click + Add decision-maker

Indicate signing authority, ownership (≥25%), and management responsibility.

Enter Basic details. Click Continue

Capture and fill personal details automatically

Choose to Add details with or Add details manually

Add details with Onfido: Click Add details with Onfido, select Issuing country, choose a document type (e.g., Driver’s license), and either upload or Continue on phone using a secure QR link or SMS.

Follow the prompts to verify your identify.

Add details manually: Enter details manually (note: may take up to 3 extra business days for verification).

Enter Additional personal details. Click Continue

Review and click Submit, then Save and go to overview.

For PCI DSS questionnaire, click Sign.

Review each of the questionnaires, then click the Signer dropdown to select yourself.

Click the acknowledgement, and click Sign.

For Sign services agreement, click Sign.

Review each section of the Terms & Conditions, then click the Signer dropdown to select the signer

Accept the terms, and click Sign.

Tip: Click Download as PDF to save a copy of the Terms & Conditions to your device.

🔍 Best Practices & Tips

  • Use exact legal names and addresses as listed with the Secretary of State.

  • Ensure all uploaded documents are clear and display bank logos and account numbers.

  • Verify that all decision-makers’ personal details are accurate before submitting.

  • If verification delays occur, check for document clarity and matching names.

  • Keep a PDF copy of your signed Service Agreement for your records.

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