Omega EDI

Duplicate Invoice ​Multiple invoices have been received for the same invoice number/referral number combination.  The first invoice was accepted.

​Incorrect Program ID ​Insurance company listed on invoice does not match SGC records.

​Incorrect PID/Incorrect Shop on Referral ​The dispatch number is not assigned to the billing shop.

Incorrect VIN ​VIN does not match insurance records.

​There is no coverage for this loss ​The insured did not have an active comprehensive policy at the time of loss. ​

Common EDI rejections and troubleshooting steps for Safelite Glass Claims (SGC)

SGC EDI Rejections

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