Last updated September 8, 2026
I. Introduction
This Privacy Policy explains how Omega collects, uses, shares and safeguards Personal Data and Non-Personal Data on www.omegaedi.com, mobile websites, microsites, mobile applications, Omega profiles on Omega social media sites and any other digital services and platforms, to the extent such exist, which are operated or used by Omega from time to time (“Sites”), as well as by phone or by paper. Third-party websites and services which may be linked in Omega’s Sites may contain the privacy policies of those third parties and the privacy policies displayed on those third-party sites, and not this Privacy Policy, may govern the collection, use and sharing of information.
II. Changes to the Privacy Policy
As Omega, its products and services change from time to time, this Privacy Policy is expected to change as well. We reserve the right to amend the Privacy Policy at any time, for any reason. The date of the last revision to the Privacy Policy will be indicated by the "Effective Date" at the bottom of this page.
III. Types of Data We Collect
Personal Data
We collect information (whether online, by phone, or by paper) that enables Omega to identify or contact you (“Personal Data”) as a subscriber to Omega products and services in order to carry out its business purposes. Omega Sites collect this information for a variety of business reasons, including but not limited to: customer applying for a subscription; registering for an Omega event or program; purchasing Omega products or services or the products and services of third-parties; and otherwise interacting with Omega.
The types of Personal Data we collect include, but are not limited to:
General data (e.g. business addresses, email addresses, Internet protocol addresses and mobile/landline business/personal telephone numbers that are provided by our customers).
Geolocation information from customer technician cell phone when forwarded to Omega by the customer as part of the customer’s use of the geolocation tracking services offered by Omega.
Other identification information (e.g., photographs, logos)
Site usage (e.g., browsing history, search terms, number of clicks, referring/exit pages, date/time stamp, time on Site)
Products and services viewed, including advertisements for such products and services
Computer type, operating system and platform type
Internet service provider
Your industry and business (e.g., company size and location, job functions)
Financial information
Omega’s subscription services facilitate the payment of monthly subscription fees and the purchase of products from third party providers, but Omega does not collect or store financial information such as credit and debit card numbers, credit reports, passwords and PIN numbers. When a customer uses Omega’s services and products such information originates from the customer and is transmitted and used directly to third party payment services.
IV. How We Use Your Data
In addition to the uses described above, we use your Personal Data in order to:
Identify you when you visit the Sites;
Provide transactional service communications such as bill reminders, order confirmations, and customer service messages;
Provide products, information and services you request or that we think you may be interested in, or in order to respond to your emails regarding the same;
Personalize and improve the functionality of the Sites;
Confirm third-party fulfillment and/or delivery of products and services ordered by customers;
Tailor content, advertising and marketing to your specified interests; and
Improve the usability of our Sites and for other business reasons.
Aggregation. We also aggregate site usage information for purposes of improving our Sites, products and services. When we do, we do not use information which identifies you, but does track your use of our Sites. Aggregated information from such customer activities helps us better understand customers’ needs.
Third-Party Sites. You also should be aware that customer use of our Sites may involve linking customers to the sites of third-parties, such as financial processing services, product suppliers and insurance companies. When you use Omega’s services and products to link to such third-party websites you may be subject to the terms of service and privacy policies of such providers, over which Omega has no control. Such third parties might also collect data over time and across other websites. Among other things, they may use this data to serve ads tailored to your interests, which may include ads about our products or services. You are responsible for reviewing the terms of service and privacy policies of such third parties as they may be different from those of Omega.
This list of uses for Personal Data is non-exhaustive. We also have a legitimate interest in maintaining that data so that we can easily address questions about an order. As a result, our collection and processing of your data is based on either your consent, our need to perform a contract, our legal obligations, and/or our legitimate interest in conducting our business.
V. How We Share Your Data
We share your Personal Data in a variety of ways including, but not limited to the below:
Linked Third-Party Providers. We may share your data with third party service providers, such as financial processing services, product suppliers and insurance companies and their third-party administrators, to fulfill your service requests, fulfill billing and payment functions, and to perform business functions. In addition to these instances, we may share your data with third parties under other unanticipated situations with your prior consent.
Technician Tracker. Omega’s products and services include the ability of customer to track its mobile repair personnel through the tracking abilities of such technician’s cell phones when the phone is using the Omega app when the app is open and during business hours only. Omega’s products and services use cell phone numbers in connection with those tracking services. Information regarding the location of a technician's cell phone is retained as described in our Data Retention Addendum.
Regulators. We may share your data with regulators, governmental agencies; legal representatives; or other third parties as required by law or to protect Omega in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on Omega; (b) protect and defend Omega’s rights or property; or (c) protect the personal safety of Omega personnel or members of the public in appropriate circumstances.
Aggregation. Omega aggregates customer usage information for the commercial purposes of improving Omega services and products and for large scale analytics. When we do so, we do not include personal identifying information and do not sell any personal identifying information.
Mergers, Acquisitions, Combinations. We may share your data with third parties if Omega and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged, or if Omega undergoes some other change including a change to its corporate form as part of a bankruptcy proceeding or otherwise; information may be transferred as part of that transaction or change.
In any manner in which Omega is sharing your data, we will take every effort to comply with all applicable statutes and regulations, including all applicable state regulations and the EU General Data Protection Regulation.
VI. How We Share Your Email Address
Omega does not sell or rent your private email addresses to any third party. Neither does Omega share your private email address with third parties, except in certain circumstances for the purpose of conducting Omega’s business or as required by law. Your email address only is shared with third-parties if you send your email address to third-parties through Omega’s services and products. You may receive email communications from those third-parties regarding products or services that align with your expressed interests.
VII. How We Use Your Mobile Information
Upon subscribing to Omega’s products and services, you may receive informational SMS or text messages from Omega in order to achieve our normal business purposes. However, Omega does not use or share your mobile information for marketing/promotional purposes without prior consent. All the stated categories in this privacy policy exclude text messaging originator-provided data. Omega may store text messages and the source information for those texts as described in our Data Retention Addendum.
VIII. How You Can Manage the Processing of Your Data
You can opt out of marketing emails by using the unsubscribe link in any marketing email we send, or by contacting Omega using the information in the “Contact Information” section below. If you prefer to receive hard copy mailings only from Omega, you can contact us and request to have your name and address removed from any lists we provide to third parties.
Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products or sign-up/renewal), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law. You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to revoke your consent at any time. Should you revoke your consent, such revocation will be effective no later than 30 days after your request, unless an earlier date is required by law.
IX. California Privacy Rights
In addition to the rights as explained in this Privacy Policy, under California’s "Shine the Light" law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please write to us at: Omega EDI, 4505 S. Wasatch Blvd, #140, Salt Lake City, Utah 84124. Please include your full name and address and subscription information, if applicable.
X. Children
Omega is geared towards providers of autoglass repair and replacement services. We do not knowingly market to, or collect Personal Data from, children under the age of 13.
XI. How We Protect and Retain Personal Data
Omega implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by their own privacy policies and confidentiality obligations.
Unfortunately, no data transmitted over the Internet or stored electronically is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, Omega cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from our online Sites. Accordingly, if you have issues in making a financial transaction online, please do not transmit your payment information via Omega’s services or products.
Typically, we retain your Personal Data for the period necessary to fulfill the normal business use for which it was collected, unless a longer retention period is required or permitted by law or contractual obligation. Specific retention periods by data type are outlined in our Data Retention Addendum.
XII. User ID and Password
Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data. To help you protect your privacy, these Sites have tools to help you log in and log out. In order to help us with our efforts to protect your data, we ask that you select a complex password and that you refrain from using the same passwords across sites.
XIII. Linking to Other Internet Sites
You should be aware that other internet sites that are linked from our Sites or from an Omega email message may contain privacy provisions that differ from the provisions of this Privacy Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.
XIV. Your Choices
Some jurisdictions give you a right to make the following choices about your personal data:
Access. You may request access to your personal data or confirmation that we have data about you. In certain limited cases, you may ask to receive access to your data in a portable, machine-readable form.
Modifications. If you are a user of our Sites and are a subscriber to any Omega product or service, you can review, update and correct your information directly on Omega’s website or by contacting us using the information in the “Contact Information” section below. We rely on you to update and correct your Personal Data.
Deletions. Please note that you can request that we delete your Personal Data at any time. All requests must be directed to the contact in the “Contact Information” section below. We can elect to delete your Personal Data if we determine that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to you as a subscriber or to other individuals or third parties. We will delete your Personal Data where it is required by law. When we delete your Personal Data, it will be removed from our active databases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if Omega determines that it is not practical or possible to delete it.
Objection to or Restriction of Certain Processing. In certain circumstances, you may object to the processing of your personal data or ask that we restrict processing of your personal data. To do so, follow the instructions below.
Revocation Of Consent. Where we process your personal data based upon consent, you may revoke consent. Note, if you revoke consent for processing personal data, we may no longer be able to provide you some types of services.
Not all the rights above are absolute, and they do not apply in all circumstances. We may limit or deny some requests because the law permits or requires us to. We will not discriminate against individuals who exercise their privacy rights under applicable law.
Submitting Requests. You may exercise the above rights by contacting us via the contact information below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal,” though we reserve the right to deny your appeal if your position is contrary to the terms of these policies. As required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to share a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal data about you in our files when consistent with the terms of these policies.
XV. Cookies and Other Web Devices
Our website sends cookies (e.g., pieces of code or text placed on your computer by us or third parties when you browse our Sites) to your web browser (if your browser’s preferences allow it) to collect data when you browse our Sites. Cookie settings can be controlled through the browser pop-up or through the settings in your internet browser to automatically reject some forms of cookies. If you view our Site without changing your cookie settings, you are indicating your consent to receive all cookies from our Sites. If you do not allow cookies, some features and functionality of our Sites may not operate as expected. In addition to cookies, we place technological tools (and allow certain third parties to place technological tools) such as tags and beacons (e.g., code scripts that are primarily used to track visitors’ activities on our Sites by web analytics software), Internet Protocol (IP) addresses, and other tools, to collect your data for the purposes listed in this Privacy Policy.
We do not recognize the “Do Not Track” signal. In addition, some third-party tools may not honor Do Not Track signals from your browser. Other tools may not allow you to opt-out of data collection. We recognize Global Privacy Control (GPC) signals broadcast from web browsers as a valid opt-out request where required by applicable law. Please note that the GPC will apply only to your current browser.
XVI. Transmission of Data to Other Countries
Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data. By submitting your Personal Data to us, you acknowledge the transfer, storage and processing of your Personal Data in the United States.
XVII. Right to Complain to Supervisory Authority
If the GDPR applies to the processing of your data, you, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, if you believe that the processing of your personal data does not comply with legal requirements.
XVIII. Breach Notification
In the event we determine the occurrence of a data security incident, we will notify you if required by law, and will do so by email, US mail, telephone, or other means as permitted by law.
XIX. Contact Information
If you have questions, comments, or complaints concerning our privacy practices, if you need access to this Privacy Policy in a different form due to disability, or if you wish to change, access, or remove your Personal Data, please contact us by emailing us at support@omegaedi.com or writing us at Omega EDI, 4505 S. Wasatch Blvd, #140, Salt Lake City, Utah 84124. We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.
This Policy is effective and last updated as of September 8, 2026.